FLSA: Non-exempt (Hourly Detailer), Exempt (Commission Detailer)
Reports to: Detail Manager / Facility Manager
Status: Safety-Sensitive (all facility roles)
Summary
FINE Airport Parking was built on the FINE Experience—safe, seamless, and first-class service from arrival to return. As an Auto Detailer, you embody the FINE Experience by delivering a finish guests can see, feel, and trust. Your craftsmanship is the difference that sets our shop apart and keeps travelers choosing FINE.
Essential Functions
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Perform interior and exterior detailing per work order and SOP (wash, decontaminate, vacuum, shampoo, extract, polish/correct, sealant/wax, trim/tire dress, glass).
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Use chemicals and tools safely: follow label/SDS instructions; operate buffers, extractors, steamers, pressure washers, and vacuums per SOP.
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Protect vehicles and property: cover/protect sensitive areas, document pre-existing damage, maintain ticket/key accuracy, and escalate concerns promptly.
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Safely move customer vehicles between staging/arrival lanes, wash, bays, parking areas per traffic plans; operate automatic and manual transmissions; follow speed and pedestrian rules.
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Maintain shop readiness: stock chemicals and towels, stage equipment, keep bays and racks clean and organized, complete opening/closing checklists.
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Quality control: inspect work against SOP and customer selections; correct defects before release.
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Basic guest communication: provide simple status updates and route complex issues to the lead or manager.
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Team collaboration: coordinate multi-tech jobs, split tasks per SOP, and assist others to meet time standards.
- Perform other job-related duties of a similar nature and level as assigned. These are not considered essential functions and will be assigned consistent with training, safety, and business need.
Minimum Qualifications
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Attention to detail; ability to follow written SOPs and work orders.
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Basic familiarity with detailing tools and chemicals (training provided).
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Clear verbal communication and customer-service mindset.
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Reliable attendance and punctuality.
Preferred Qualifications
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Prior auto detailing or dealership reconditioning experience.
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Experience using extractors/steamers and dual-action polishers.
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Basic inventory/stocking experience in a shop environment.
Our Culture
We are people-first, with high support and high standards, focused on delivering the FINE Experience every shift.
Hiring Details and Compensation:
Training Period: $19.29 per hour, non-exempt. Training will last a minimum of 2 weeks and may extend up to 6 weeks, depending on individual progress.
Post-Training: Upon successful completion of training, pay will transition from hourly to commission-based and will move to Exempt status. Employees will earn 30% commission on all services performed.
In compliance with the Department of Labor standards, your hourly wage "floor" will be based on your clocked hours, paid at a rate of 1.5 times the local minimum wage ($28.94). This means you will never earn less than this floor amount, regardless of the commission earned from services.
Benefits:
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Medical, Vision, and Dental Insurance: FINE covers up to 80% of the employee-only premium for medical, vision, and dental insurance after a 60-day waiting period. Health spending account options are also available.
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Basic Group Life Insurance: FINE provides a $10,000 basic group life insurance plan at no cost to the employee.
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Voluntary Insurance Plans: Options for additional voluntary life, spouse/child life, short-term disability, hospital indemnity, critical illness, and accident insurance at low cost.
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Paid Time Off (PTO): PTO accrues based on your hours worked.
- 0-12 Months Tenure: 0.033 hours per hour worked (up to 70 hours PTO annually).
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13+ Months Tenure: 0.03846 hours per hour worked (up to 80 hours PTO annually).
- 401(k): Company match up to 4% after a 6-month waiting period.
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Additional Benefits: Discounts on personal vehicle detailing, regular team-building activities, and a collaborative work environment
Safety-Sensitive Requirements (applies to all facility roles)
- Valid driver’s license for at least 2 consecutive years; meet insurer insurability criteria; annual MVR review.
- Ability to lift and carry up to 50 lbs. and negotiate three steps while carrying.
- Comply with FINE’s substance-free workplace policy.
- Perform essential functions with or without reasonable accommodation.
Physical & Environmental Demands- Extended standing and walking; frequent vehicle entry and exit for short moves.
- Repetitive use of hand and foot controls when operating vehicles and shop equipment.
- Frequent lifting and carrying of detailing tools, chemicals, mats, and equipment up to 50 lbs.
- Frequent pushing and pulling of carts, vacuums, extractors, hoses, and pressure-washer lines.
- Repetitive motions and fine manipulation, including wiping, scrubbing, polishing, and spraying.
- Indoor shop and outdoor work areas with exposure to heat, cold, precipitation, chemicals/odors, noise, and active traffic near the bays.
- Use of personal protective equipment (PPE) as required.