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Communication Dispatch Officer

  • Saint Louis, Missouri
  • Facilities Services
  • Evenings
  • PRN
  • 108465
  • STL1-N15
  • $17.75 – $25.56 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)


Job Description

Additional Information About the Role


Are you looking for a career as a Communications Officer? Look no further than BJC! At Christian Northeast, we offer great leadership opportunities and multiple ways to advance within your career.

  • PART TIME - WEEKENDS ONLY
  • 2:00 p.m. to 10:00 p.m. (Saturday and Sunday - EVERY WEEKEND)
  • Military Experience Encouraged
Additional Preferred Requirements
  • Associate's Degree
  • 2-5 years of relative work experience

Overview


Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state!

The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as “high performing” in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition.

Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services.


The security department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, medical office building Village North Home, plus parking lots and roadways. Security provides a visible presence to deter problems, in addition the security officers are trained to assist with violent people and situations.



Preferred Qualifications


Role Purpose

As the first responders in the Department of Public Safety, Communication Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manages and operates a variety of telecommunications equipment and performs a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.


Responsibilities

  • Manages and responds to public safety radio system(s), telephone, EVERBIDGE Notifications (which includes infant abductions, missing patients, catastrophic events on campus and in the surrounding area), parking intercom, emergency alert systems, HUGS alarm (The infant abduction system which allows the team to manage the movement of infants), fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn’s House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
  • Performs crisis intervention over the telephone.
  • Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintaining records of all reported campus incidents in the Public Safety Global Dispatch system.
  • Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensuring the activation of other entities. (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.)
  • Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.

Minimum Requirements

Experience

  • No Experience

Supervisor Experience

  • No Experience

Preferred Requirements

Education

  • Associate's Degree

Experience

  • 2-5 years

Benefits and Legal Statement


BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance* paid for by BJC
  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance

  • Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer


Job Description

Additional Information About the Role


Are you looking for a career as a Communications Officer? Look no further than BJC! At Christian Northeast, we offer great leadership opportunities and multiple ways to advance within your career.

  • PART TIME - WEEKENDS ONLY
  • 2:00 p.m. to 10:00 p.m. (Saturday and Sunday - EVERY WEEKEND)
  • Military Experience Encouraged
Additional Preferred Requirements
  • Associate's Degree
  • 2-5 years of relative work experience

Overview


Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state!

The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as “high performing” in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition.

Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services.


The security department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, medical office building Village North Home, plus parking lots and roadways. Security provides a visible presence to deter problems, in addition the security officers are trained to assist with violent people and situations.



Preferred Qualifications


Role Purpose

As the first responders in the Department of Public Safety, Communication Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manages and operates a variety of telecommunications equipment and performs a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.


Responsibilities

  • Manages and responds to public safety radio system(s), telephone, EVERBIDGE Notifications (which includes infant abductions, missing patients, catastrophic events on campus and in the surrounding area), parking intercom, emergency alert systems, HUGS alarm (The infant abduction system which allows the team to manage the movement of infants), fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn’s House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.
  • Performs crisis intervention over the telephone.
  • Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintaining records of all reported campus incidents in the Public Safety Global Dispatch system.
  • Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensuring the activation of other entities. (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.)
  • Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.

Minimum Requirements

Experience

  • No Experience

Supervisor Experience

  • No Experience

Preferred Requirements

Education

  • Associate's Degree

Experience

  • 2-5 years

Benefits and Legal Statement


BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance* paid for by BJC
  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance

To learn more, go to our Benefits Summary.

  • Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

How does the work you do contribute to the overall BJC mission?

Transcript


We serve students in 26 different zip codes, all over St. Louis and Illinois. So we get to see the Diversity in the areas that we've served and also learn the similarities between students that are in schools, the work that we do help to keep students safer and healthier. And it's really important to be able to be a part of that.

We serve students in 26 different zip codes, all over St. Louis and Illinois. …
Sara
Curriculum Specialist

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