Communications Coordinator

Position Overview
The Communications Coordinator implements ICADV's communications strategy through day-to-day management of digital presence, social media, content creation, internal and external audience communications to raise awareness about sexual and domestic violence. This position creates communication materials including e-newsletters, factsheets, promotional materials, social media campaigns, talking points, donor appeals, agency reports, and website content; supports media relations activities; and provides consultation to member programs on communications strategies while ensuring consistent, trauma-informed, survivor-centered messaging. The Communications Coordinator reports to the Chief Communications Officer and works collaboratively with staff across the organization.

The Communications Coordinator is expected to manage their own schedule, prioritize effectively, and deliver results with oversight and support from the Chief Communications Officer. Day-to-day success depends on a proactive communication style – including reaching out to leadership and colleagues when you need support and/or guidance – and the ability to work both independently and collaboratively within a hybrid environment. The ideal candidate takes ownership of their work while thriving as part of a mission-driven team.

Key Responsibilities

• Manage ICADV's digital presence and social media platforms, including content creation, scheduling, community engagement, and analytics tracking; develop and implement social media campaigns to raise awareness and engage diverse audiences.
• Create high-quality communications materials, including e-newsletters, factsheets, infographics, blog posts, promotional materials, website content, and multimedia resources; with a strong emphasis on compelling narrative storytelling that centers survivor voices and drives audience engagement; ensure all content reflects trauma-informed, survivor-centered messaging.
• Manage a consistent editorial calendar and meet recurring deadlines for newsletters, social media, and campaign materials with minimal reminders; maintain quality and consistency across all communications channels.
• Support media relations activities, including monitoring media coverage, maintaining media lists, drafting press materials, and coordinating media requests under the direction of the Chief Communications Officer.
• Implement the Chief Communications Officer's communications strategy and campaigns; execute tactical communications activities aligned with organizational priorities and policy advocacy goals.
• Provide communications support to member programs, including consultation on social media, content development, and local communications strategies; create and share resources, templates, and toolkits.
• Maintain and update ICADV’s website; ensure content is current, accessible, and user-friendly; coordinate with staff to gather and post program updates, resources, and organizational news.
• Track communication metrics and prepare regular reports on social media engagement, website traffic, email performance, and campaign effectiveness.

General Responsibilities

• Track time and activities for grant reporting and evaluation purposes
• Maintain accurate records of communications activities
• Contribute to grant applications and reports
• Engage as an invested team member who takes initiative, fosters collaboration, and is committed to the organization's mission and shared success
• Collaborate with staff across the organization on integrated communications
• Support organizational events, conferences, and member meetings
• Perform other duties as assigned by the Chief Communications Officer

Required Qualifications

• Education and Experience: EITHER (a) Bachelor's degree in communications, public relations, journalism, marketing, or related field AND minimum of three (3) years professional experience in communications, social media, or content creation; OR (b) Six (6) years related professional experience without degree
• Excellent and strong writing and editing skills with ability to create clear, compelling content for diverse audiences
• Experience managing social media platforms including Facebook, Instagram, Twitter/X, LinkedIn, TikTok, and emerging platforms
• Proficiency with content management systems, email marketing platforms, and social media management tools
• Experience creating digital content including graphics, videos, and multimedia materials
• Basic graphic design skills and proficiency with design tools (Canva, Adobe Creative Suite, or similar)
• Understanding of trauma-informed communications and ethical storytelling practices
• Demonstrated cultural competency and commitment to equity, diversity, and inclusion
• Strong organizational and project management skills with ability to manage multiple priorities and deadlines at times in a fast-paced environment
• Excellent attention to detail and commitment to quality
• Ability to work both independently and collaboratively as part of a mission-driven team; comfort with self-directed work is essential
• Ability to meet deadlines and oversee multiple projects simultaneously
• Proficiency with Microsoft Office Suite
• Knowledge of or willingness to learn about sexual and domestic violence and survivor-centered advocacy
• Valid driver's license and ability to travel occasionally within Iowa
• Minimum 5 years in leadership, management, or director-level position with responsibility for program oversight, strategic planning, or systems coordination.
• Comprehensive knowledge of the medical-forensic examination process, evidence collection, SANE/SART practice standards, trauma-informed care, and quality assurance methodologies.
• Deep understanding of trauma and its impact on survivors, trauma responses, and trauma-informed organizational practices.
• Experience managing grants, including budgets, compliance, reporting, and multiple funding streams.
• Exceptional written and verbal communication skills, including the ability to present to executive leadership, legislative bodies, and professional audiences as needed.
• Demonstrated commitment to advancing health equity and serving diverse populations.
• Valid driver’s license and ability to travel extensively throughout Iowa (30-40% travel).

Preferred Qualifications

• Five (5) or more year’s communications
• Experience in nonprofit communications or advocacy communications
• Direct experience working with or supporting survivors of sexual and domestic violence
• Video production and editing skills
• Photography skills
• Experience with website content management (Wix)
• Experience with email marketing platforms (Mailjet)
• Experience with social media analytics and reporting tools
• Spanish language proficiency or proficiency in other languages commonly spoken in Iowa communities
• Understanding of SEO and digital marketing best practices
• Experience providing communications training or consultation

Compensation and Benefits

• Starting Salary: $53,000- $60,000 (based on experience, negotiation welcome)
• Full-Time Status: 32 hours per week (ICADV standard full-time workweek)
• Benefits include: $400 monthly benefit stipend, health insurance ($50/pay period employee cost), 100% employer-paid life insurance, 403(b) retirement plan, Responsible Time Off (unlimited PTO), 12+ paid holidays, Employee Assistance Program, hybrid work arrangements, and professional development support
• Travel: Mileage reimbursement at IRS rate, travel expenses covered

Work Environment
This position operates in a hybrid professional environment with occasional travel for events, trainings, and meetings. ICADV is a flexible and autonomous workplace – staff are trusted and expected to manage their time and workload while staying accountable to leadership and their team goals and deadlines. This environment is highly rewarding for self-starters who thrive both independently and in collaboration with colleagues. Candidates should be comfortable with remote-first collaboration and proactive in managing their own workflow.

Travel within Iowa (up to 15%) for organizational events, member meetings, and professional development as needed. Occasional evening and weekend work for events, social media monitoring, or urgent communications needs. Position requires flexibility to respond to time-sensitive communications needs and social media engagement during non-business hours as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity
ICADV is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We strongly encourage applications from people of color, LGBTQ+ individuals, people with disabilities, veterans, and individuals from other historically marginalized communities. We encourage you to apply even if you don't meet all the qualifications described.

How to Apply
Applications will be reviewed on a rolling basis. Please submit the following materials to jobs@icadv.org with the subject line "Communications Coordinator":

• Cover letter describing your interest in the position, relevant communications experience, and how your background aligns with ICADV's mission
• Current resume or Cover Letter
• Work sample demonstrating your communications skills (choose one): social media campaign summary with metrics, writing sample (newsletter, blog post, press release), graphic design sample, or video/multimedia project
• List of three professional references with contact information (references will not be contacted without prior notice)

Pay: $53,000.00 - $60,000.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Clive, IA 50325