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Communications Specialist
Summary of position:
The Communication Specialist will support the development and delivery of communication strategies that keep employees informed, engaged and aligned with the Bank’s goals and values. This role is ideal for a strong writer and creative thinker who is passionate about helping teams stay connected and foster a positive employee experience.
Key job functions: (Includes current duties, primary objectives, and responsibilities which are critical to the successful performance of the position)
- Coordinates the internal communicationsthatoccurwithinthebank
- Assistin drafting,editingand distributinginternal communicationssuch as emails, newsletters, announcements, intranet posts, leadershipmessagesand organizational updates
- Assistin telling theSovereign Bank story on social mediaincluding products and services
- Write, copy edit,proofreadand revisecommunications content as necessary, including but not limited to products and services internal communications
- Prepare strategic internal communication plan for the bankto include press releases
- Ensureall internal messaging aligns with Sovereign Bank’s brand voice,valuesand strategic goals.Culture story blasts – internal andexternal willexpected.
- Recommend what information should be presented to employeesand time the release of information to coordinate with company events and initiatives
- Support planning and execution of internal events,State of theBankand employee engagement initiatives
- Work withappropriate departmentsand management to publishtimelyinformation
- Keep employees engaged in bank initiativeswith consistent messagingand internalhuman-intereststories and customer success stories
- May plan and deliver education courses and materials
- Communicate V/TO and EOS information internally
- Measure and present results of communication efforts
- Provide courteous andtimelyassistanceto all customers, both internal and external
- Other dutiesassigned
Qualifications:
- Ability to handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment
- Strong analytical skills
- Maintains customer confidentiality
- Knowledge of relevant banking regulations
Education and Experience:
- Bachelor’s degree in related field, preferred
- Highschool education or equivalent
- At least2years ofCommunications or Public Relationsexperiencepreferred
- Proficient in Microsoft products
Physical Demands: These physical demands are generally representative of the position.
- Hearing, speech, close vision
- Sitting, including computer use
- Driving with own transportation to other branches for meetings/workshops
- On occasions,mayberequiredto lift and/or move up to 25 pounds
- Jobresponsibilities may include standing, walking, lifting, kneeling, andcrouching
Sovereign Bank is an Equal Opportunity Employer
NOTE: Sovereign Bank does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Sovereign Bank, and Sovereign Bank will not be obligated to pay a placement fee.
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