Community Manager

Role Overview

The Community Manager will be responsible for overseeing the day-to-day operations and administration of residential and mixed-use communities under the management of the company. This role ensures the effective implementation of RERA regulations, community rules, and best practices in property and facility management to enhance residents’ satisfaction and maintain asset value.

Key Duties and Responsibilities

1. Community Operations & Administration

• Oversee the daily operations of assigned communities in compliance with RERA and jointly owned property laws.
• Manage service providers including security, cleaning, landscaping, and maintenance contractors to ensure high-quality performance.
• Prepare annual budgets, review financial reports, and ensure efficient allocation of community funds.
• Conduct regular site inspections and follow up on maintenance and safety issues.
• Ensure that the community common areas are maintained to premium standards.

2. Owners Association Management

• Coordinate and conduct Annual General Assemblies (AGA) and Board meetings in line with RERA guidelines.
• Draft meeting agendas, minutes, and resolutions for the Owners Association Board.
• Implement Board-approved decisions and communicate updates to all stakeholders.
• Maintain accurate records, registers, and documentation as per regulatory requirements.

3. Financial Management

• Work with the finance team to prepare and review service charge budgets.
• Monitor service charge collections and support in managing arrears and recovery processes.
• Review supplier invoices and approve payments as per company policy.

4. Communication & Stakeholder Relations

• Serve as the primary point of contact for owners, tenants, and the Owners Association Board.
• Handle owners’ queries, complaints, and suggestions in a professional and timely manner.
• Foster positive relationships between owners, residents, and service providers.

5. Compliance & Governance

• Ensure compliance with Dubai RERA’s Jointly Owned Property Law and all relevant regulations.
• Prepare and submit required reports, audits, and documentation to RERA and regulatory authorities.
• Maintain confidentiality and integrity in all association-related matters.

6. Strategic & Continuous Improvement

• Propose operational enhancements and cost-saving initiatives.
• Support the company’s mission to provide exceptional community management services.
• Keep updated with changes in laws, regulations, and best practices in the OA industry.

Qualifications and Skills

• Bachelor’s degree
• Minimum 3–5 years of experience in Owners Association or Property Management in the UAE.
• Strong understanding of RERA Jointly Owned Property (JOP) Law and regulatory framework.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in MS Office; experience with property management software is an advantage.
• RERA certification in Community Management preferred.

What We Offer

• Competitive salary and performance-based incentives.
• Professional development and RERA training support.
• Opportunity to work with a growing, reputable management company in Dubai.

Job Type: Full-time