Community Manager

About Everlinx

Everlinx is a leader in the permanent jewelry industry, committed to raising the standard through innovation, education, and craftsmanship. We design professional welding equipment and provide high-level training to artists across the country. Our community is built on integrity, excellence, and putting customers first.

We are looking for a Community Manager who believes in building real relationships, strengthening brand loyalty, and creating meaningful engagement, not just increasing numbers.

Position Overview

The Community Manager will be responsible for nurturing and growing the Everlinx community across social media platforms, customer groups, and educational programs. This role is both strategic and relational — you will serve as the bridge between our brand and the artists, students, and customers we proudly support.

If you are organized, proactive, people-focused, and understand how to maintain a premium brand presence, this role is for you.

Key Responsibilities

Community Engagement

• Respond promptly and professionally to comments, DMs, and inquiries across social platforms
• Foster conversation and meaningful engagement within our online communities
• Monitor discussions to ensure alignment with brand values and standards
• Build strong relationships with students, customers, and ambassadors

Customer Experience

• Support customer communication in partnership with our operations team
• Identify common questions and trends to improve education and clarity
• Escalate concerns appropriately while maintaining a calm and professional tone

Group & Program Management

• Moderate private groups (Facebook, instagram, etc.)
• Encourage participation in challenges, trainings, and brand initiatives
• Highlight student wins, testimonials, and milestones

Brand Voice & Consistency

• Ensure all interactions reflect Everlinx’s professional and leadership-driven tone
• Maintain consistency in messaging and community standards
• Protect the brand reputation through thoughtful, clear communication

Insights & Reporting

• Track engagement patterns and community feedback
• Provide weekly reports with suggestions for improvement
• Share insights that support marketing and product development decisions

Qualifications

• 2+ years experience in social media management, community management, or customer engagement
• Strong written communication skills
• Experience managing Facebook Groups and Instagram/TikTok engagement
• Organized and detail-oriented
• Able to handle high message volume with professionalism
• Comfortable working independently and taking initiative
• Familiarity with the beauty, jewelry, or education industry is a plus

What We’re Looking For

• Someone who values relationships over vanity metrics
• A natural communicator who builds trust easily
• A steady, reliable presence who understands brand integrity
• A forward-thinking individual who can anticipate needs and opportunities
• A problem solver who handles challenges with maturity and clarity

Compensation & Growth

• Competitive compensation based on experience
• Opportunity to grow within a fast-scaling industry leader
• Direct impact on brand culture and long-term community development

How to Apply

Please submit:

• Your resume
• A short paragraph explaining why you would be a strong fit for this role
• Examples of communities you have managed (if available)

We are building something lasting in this industry. If you are passionate about supporting creatives, strengthening community, and representing a premium brand with excellence, we would love to hear from you.

Job Type: Contract

Pay: $17.00 - $22.00 per hour

Work Location: Remote