Compensation Platform Support Analyst

About Johnson Controls: At Johnson Controls, we are committed to creating a safe, comfortable, and sustainable world. Our innovative solutions empower businesses and communities to thrive.

Job Summary: We are seeking a detailed-oriented Compensation Platform Support Analyst to join our team. The ideal candidate will provide support for our compensation management platform, ensuring its effectiveness and user satisfaction.

Key Responsibilities:

• Provide technical support and assistance for the compensation platform, addressing user inquiries and issues.
• Collaborate with HR and IT teams to troubleshoot and resolve system-related problems.
• Assist in the implementation of new features and updates within the compensation platform.
• Conduct training sessions for users to improve platform utilization and understanding.
• Maintain documentation of system processes, user guides, and FAQs.
• Analyze user feedback to identify potential improvements and enhancements to the platform.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, or a related field.
• 2-3 years of experience in HRIS or compensation system support.
• Strong understanding of compensation principles and practices.
• Excellent analytical and problem-solving skills.
• Effective communication skills, with the ability to convey technical information to non-technical users.
• Experience with compensation management software is a plus.

Why Join Us: At Johnson Controls, we value our employees and offer a dynamic work environment with opportunities for growth and development. We provide a competitive salary and benefits package to support your professional journey.