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Texas Comptroller of Public Accounts

Comptroller - Digital Director

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Comptroller - Digital Director (00053824)

Organization: COMPTROLLER OF PUBLIC ACCOUNTS

Primary Location: Texas-Austin

Work Locations: Lyndon B Johnson Building (304-00001) 111 E 17th Street Austin 78774

Job: Management

Employee Status: Regular

Schedule: Full-time

Standard Hours Per Week: 40.00

Travel: Yes, 25 % of the Time

State Job Code: 1620

Salary Admin Plan: B

Grade: 26

Salary (Pay Basis): 6,377.50 - 7,583.34 (Monthly)

Number of Openings: 1

Overtime Status: Exempt

Job Posting: Oct 30, 2025, 4:01:00 PM

Closing Date: Nov 13, 2025, 11:59:00 PM

Description

Application must be filled at:

https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00053824

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Click here to see an inside look at the Texas Comptroller’s office.

Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.

Qualifications

Minimum Qualifications

Education:

Bachelor’s degree in communications, public relations, digital media, or related field required.

Preferred Education:

Master’s degree preferred.

Experience:

Eight to ten years of progressively responsible experience in digital communications, including strategic program oversight and executive-level leadership of teams.
Proven experience directing cross-functional creative teams and managing large-scale multimedia initiatives across digital platforms.
Experience collaborating with executive leadership, legal, policy, and communications divisions to ensure unified messaging and alignment with strategic objectives.
Six years of experience ensuring brand consistency, quality standards, and regulatory compliance across digital platforms.

Preferred Experience:

Experience in public sector or large-scale organizations preferred.

Substitutions:

One year (30 semester hours) of education from an accredited college or university may substitute for one year of work experience up to a maximum of 4 years.

Licenses and Certifications:

A valid Texas (or state of residency) driver's license, current proof of automobile insurance and a satisfactory driving record are a condition of employment.

Summary Of Physical Requirements

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the incumbent to have the ability to lift, transfer, push and/or pull as much as 35 pounds in weight and be able to sit and/or stand for long periods.
This position requires the ability to bend, stoop, kneel, and reach as needed to perform similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions and changes in environmental conditions including but not limited to close quarters, noise, and fluctuation in lighting and temperatures. Marginal or corrected visual and auditory requirements are required for reading printed materials.

In this role:

You will be performing managerial work providing direction and guidance in strategic operations and planning. The Digital Director leads strategy, planning, and execution for CPA’s digital and social media presence. This position combines high-level content planning with hands-on creative work—copywriting, photography, videography, and multimedia support. The Digital Director ensures the Comptroller’s digital platforms reflect a consistent, engaging voice while capturing and sharing key moments from events across Texas. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Duties include:

Administering and directing strategy, planning, and execution for CPA’s digital and social media presence.
Directing the strategy and oversee the implementation of the Comptroller’s official social media presence, including content development, publishing schedules, audience engagement, and performance analysis.
Developing creative content tailored for diverse audiences, ensuring consistent tone and message across platforms.
Planning, developing, and approving schedules, priorities, and standards for achieving goals; and directs evaluation activities.
Participating in or oversee strategic communication efforts.
Overseeing digital content capture at events, including coordination of staff coverage and, when appropriate, accompanying the Comptroller to ensure high-impact multimedia content.
Collaborating with division leadership, including Public Affairs and Executive Communications, to ensure digital media strategies are fully integrated with broader agency communication goals.
Maintaining an editorial calendar for digital content that aligns with strategic initiatives and outreach opportunities.
Supervising professional staff responsible for digital communications, providing guidance, setting performance goals, and evaluating outcomes in alignment with agency priorities.
Collaborating with the Multimedia team on video production, graphics, and digital storytelling projects.
Reviewing and responding to requests from other agency divisions to feature agency programs on social media channels.
Leading the analysis of digital engagement trends and public sentiment to inform executive decision-making and guide strategic adjustments to digital communication efforts.
Developing and implements techniques for evaluating program activities and/or business functions within a department or division; and identifies need for changes
Ensuring brand consistency and high production quality across all digital platforms.
Performing other duties as assigned

Have knowledge of:

Knowledge of applicable local, state, and federal laws and regulations; strategic planning, resource management, and leadership principles; and the practices of public administration and policy implementation.
Knowledge of digital accessibility standards, content governance, and public sector transparency requirements.

Have skill in:

Skill in establishing strategic objectives that support agency goals; evaluating risk; exercising sound judgment in complex decision-making; and resolving conflicts effectively.
Skill in leading and developing high-performing, cross-functional teams; mentoring staff; and fostering collaboration across divisions and leadership levels.
Effectively conveying information and encouraging an exchange of ideas.
Identifying, defining, and solving problems.

Have ability to:

Ability to oversee complex digital communication programs; to establish and execute strategic plans; to identify issues, evaluate alternatives, and implement effective, agency-aligned solutions.
Ability to develop and evaluate agency policies and procedures; to communicate clearly and effectively with executive leadership and stakeholders; to prepare concise and informative reports and recommendations.
Ability to supervise staff and direct large-scale communication initiatives that support agency objectives and public engagement.
Maintain confidentiality and protect the privacy of state employees, taxpayers, and other members of the public.
Follow all agency confidentiality, privacy, and information security policies and procedures.
Appropriately store, secure, and protect sensitive records and other confidential documents and data in accordance with the agency’s certified Records Retention Schedule.
Seek guidance and clarification from relevant agency specialists when potential confidential issues arise.
Use discretion and appropriate judgement in communicating confidential and sensitive information.
Work with others to achieve a common goal
Adjust to changing workplace demands.
Meet the needs and expectations of internal and external customers.
Effectively demonstrate skill and ability to perform the specific job duties and tasks as defined by a job description.
Be dependable, meet deadlines and produce high-quality work.

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering. If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate:

Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

The minimum salary posting will apply to those candidate without State Law Enforcement Schedule C experience.
Higher salary considerations will only be available to current or prior State Law Enforcement Schedule C candidates.

MILITARY PREFERENCE

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Click on the occupational category for the position.

Additional MOS can be found at the State Auditor’s Office,

Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or http://www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work in Texas:

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.

An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

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