Contract Administrator II

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: EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity:

As a Contract Administrator your primary responsibility is to manage, grow and strengthen the contractual relationships within the EBSCO Clinical Decisions network of clinicians. You will accomplish this by ensuring a consistent, satisfying experience from contracting to invoicing and coordinating information sharing across internal and external contributors both independently and in support of editorial leadership. An additional responsibility is the standardization, maintenance, distribution, and receipt of supporting materials.

This remote position is U.S.-based only (excluding U.S. territories).

What You'll Do:

Coordinate contracting and invoicing for EBSCO Clinical Decisions (including DynaMed, Nursing & Allied Health, DynaMed Decisions, Media, and other teams) via
- Conflict of Interest (COI) tracking and processing
- Contract support, tracking and maintenance
- Invoice tracking and processing
- Issue monitoring, escalation, and communication of resolution
- Assisting with development and implementation of policies and ongoing monitoring
Coordinate with matrix of partners including editorial teams, accreditation teams, external clinicians, legal, HR, and other stakeholders
Communicate regarding timelines and issues to internal and external stakeholders
Manage and maintain
- Database of contacts, COIs, contracts, and invoices, including adding and updating records and maintaining schedules in support of the above
- Materials and document library for team
- About Us pages on product websites
Provide status and data reports to stakeholders
Other tasks and duties as assigned by supervisor

Your Team

You will be welcomed as a member of the Contract & Invoicing team and the larger Clinical Decisions team. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Contract Administrator and your development and career growth at EIS.

About You:

Bachelor’s degree or high school diploma with 4 years relevant experience
Demonstrated ability to correspond professionally and diplomatically with individuals in various roles
3+ years of experience using Microsoft Office including Outlook, Teams, SharePoint, Word, and Excel

What sets you apart