Contracts Administrator

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact: Reporting to the Senior Manager, Contracts, the Contracts Administrator plays a key role in supporting the Worldwide Renewals and Sales organization. You’ll provide commercial and contractual expertise for new and renewing License, Support, SaaS, Partner, and OEM agreements, ensuring alignment with OpenText standards. As part of the Support Contracts team, you’ll collaborate across departments to advise on contract terms and drive successful business outcomes. This role requires strong analytical thinking, sound business judgment, and the ability to thrive in a fast-paced, team-oriented environment.

What the role offers:

• Analyze complex situations and apply creative problem-solving to deliver results
• Lead resolution of contract-related queries, engaging stakeholders as needed
• Interpret and negotiate contractual clauses with existing and prospective customers
• Review deal structures, pricing, and commercial terms for revenue impact
• Draft and review support and renewal clauses in line with policy and standards
• Adapt priorities to meet evolving business needs
• Contribute to special projects and initiatives to improve contract processes
• Build strong cross-functional relationships to ensure alignment and drive outcomes

What you need to Succeed:

• Bachelor’s degree or diploma in business, contracting, or equivalent experience working with Sales, Renewals, or Procurement
• 2+ years of experience in contract negotiation and deal review, ideally in tech
• Familiarity with a wide range of agreements, including technology and partner contracts
• Strong attention to detail and commitment to accuracy
• Proficiency in Microsoft Office 365
• Excellent written and verbal communication skills
• Experience with international, government, or regulated contracts is a plus
• Ability to thrive in a dynamic, high-energy environment
• Multilingual skills are an asset but not required

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.