Control Tower Field Quality Engineer

Warranty Engineer w/ Specialty (Infotainment, Charging & Distribution, Body Electronics & ADAS) are responsible for leading and managing the resolution of warranty issues, with an emphasis on problem-solving, root cause analysis, and validation. This role requires a proactive approach to tackling quality concerns, driving improvements, and ensuring the efficient resolution of warranty-related issues. The Warranty Engineer will work closely with dealers, suppliers, and internal teams to confirm issues, propose solutions, and track progress in delivering resolutions This position requires knowledge expertise in one or more of the following advanced electronics systems areas: Infotainment, Driver Information, ADAS, Body Electronics, Power Distribution, Starting & Charging, and Wiring

Key Responsibilities:

• Ability to collaborate with cross-functional teams (product development, supplier quality, and manufacturing) to implement corrective actions.
• Comfortable leading complex electrical component & systems problem root cause

analysis

• Conduct vehicle reviews as necessary at offsite locations, such as engineering centers,

dealers, and assembly plants, to identify and confirm the root cause

• Responsible for proposing solutions, validating their effectiveness, and monitoring

progress to ensure timely resolution

• Ensure that relevant service actions are defined and implemented to resolve warranty issues, including Parts Purge, Service Bulletins, Tech Tips, Rapid Service Updates, and more
• Adopt a lessons-learned mindset to apply insights across vehicle applications, ensuring they are shared throughout the Stellantis vehicle landscape to proactively prevent issues in future vehicle models
• Provide regular updates on warranty-related quality issues, progress on GIMs, and resolution status at necessary quality and leadership meetings.

Basic Qualifications:

• Bachelor of Science in Electrical Engineering or Mechanical from accredited University
• 5+ years of proven background in vehicle electronics hardware and/or software,

including experience in automotive product design release, resident engineering, or
component manufacturing processes

• Demonstrated expertise in solving problems through advanced root cause analysis tools and techniques
• Strong analytical skills to identify patterns, trends with data analytics tools
• Excellent written and verbal communication skills to interact effectively suppliers,

dealers, internal teams and all levels of management

• Ability to develop and maintain strong relationships with engineering, manufacturing,

and supplier quality

• Strong customer-oriented mindset
• Capable of managing multiple tasks and projects, tracking progress, and ensuring timely delivery of solutions
• Ability to travel within the USA 10% of the time as needed

Preferred Qualifications:

• Knowledgeable in APQP, PPAP, DFMEA, PFMEA
• Masters in Engineering
• Shainin RedX Black Belt
• Green Belt / Kepner Tregoe
• Design for Six Sigma
• Project Management

Our Benefits — Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans

We help you plan for the future with:
An employer match on contributions to your 401k, Roth, and Catch-Up plans
An employer contribution, even if you don’t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back

We believe in investing in your future and your passions:
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.