Controller

BSG Controller (UAE Nationals Only) -

Overview

Job Purpose: Control implementation of Information Systems projects in various business units of Flight Operations including Network and Logistics (NC&L)/Engineering and Maintenance. Provide and manage IT and external vendor support to end users based on performance guarantees for supporting fleet operations.

Responsibilities

• Prepare the Acceptance Test Pack for each new function in each module and for the complete system in association with the various functional areas within EK Flight Operations/Engineering/Network Operations. Ensure prototype as well as comprehensive acceptance testing to ensure that new systems are rigorously tested against various conditions.
• Coordinate between different sections of EK Flight Operations/Engineering/Network Operations IT and other involved departments to resolve system-related issues and ensure smooth and coordinated programs or technical systems-related projects.
• Flight Operations Business Systems /IT Controller will be responsible for monitoring the progress of on-going Flight Operations/Network Operations/Engineering & Maintenance systems running projects. Reports problems requiring strategic decisions for management support and resolves issues of technical and operational nature.
• Assume ownership and responsibility of scope and completeness of functional definition in their respective area of business support.
• Provide guidance to core project team working group on acceptance of deployed software.
• Ensure team members are able to make necessary time available; the commitment and time allocation should be endorsed through line management.
• Consult business managers (working groups) to establish required business parameters, workflow roles and responsibilities and get their approval.
• Record and maintain respective logs for additional developments, software or procedural error fixing and submit to core groups for approval and action.