Coordinator, Human Resources

Join to apply for the Coordinator, Human Resources role at Bab Al Shams Desert Resort.

About The Role
The HR Coordinator is responsible for managing the HR reception desk and serving as the first point of contact for colleagues, ensuring queries are handled courteously and directed appropriately. This role provides administrative support to staff, maintains internal communication channels, and assists in onboarding activities to ensure a smooth new-joiner experience. The HR Coordinator is also responsible for ensuring HR office equipment is functioning efficiently, maintaining accurate employee files and records, and supporting the recruitment process through SuccessFactors by posting vacancies, monitoring applications, and adhering to the defined recruitment procedures.

Key Duties And Responsibilities

• Provides administrative support to colleagues for issuance of letters for various requirements, e.g., Bank letters, letters for applying for a driving license, letters for internet and TV connection, letters to the various consulates for visa travel etc.
• Updates the noticeboards for internal vacancies, training schedules, transport schedules, monthly clinic schedules, new joiner posters, internal announcements, and memos etc.
• Administers and assists the Human Resources Executive on the onboarding activities and induction plans for colleagues to ensure the arrival process is efficient and welcoming.
• Ensures the equipment in the Human Resources Office is properly maintained to ensure maximum productivity, and the ink cartridges are ordered and readily available. Also, order the weekly stationery supplies for the department.
• Prepares Purchase Requisitions and follows up with the purchase department for timely delivery of stationery ordered, and invoices are handed to the receiving department for arranging payment.
• Assists the Human Resources Executive with the monthly payroll, leave requests, lieu days accruals etc., as and when required.
• Liaises with the Government Relations Manager in administering the OHC medical renewals to ensure compliance for all food, linen, and guest contact handlers.
• Ensures the departmental coordinators / HODs are informed regarding the OHC medical schedule and arranges transport for attendance.
• After the OHC cards are received, copies are made and updated on the generic folder and provided to respective departmental coordinators for audits.
• Assists the Government Relations Manager with updating visa and passport expiry dates to ensure renewals are completed well ahead of time.
• Performs any other duties reasonably required by management.
• Assists in organizing HR events and activities.
• Meeting Room booking for New Joiners if required.
• Assists Recruitment in updating Job Descriptions.
• Managing the office.

Experience & Educational Requirements

• Higher Degree, preferably in Hotel & Hospitality Management, or Diploma in Human Resources.
• Minimum 2 years' experience in an administrative or coordinator role, ideally within the HR department of a 5-star hotel.
• Proficient in SuccessFactors and familiar with HR systems.
• Strong computer literacy in Microsoft Office applications (Word, Excel, PowerPoint) and Canva.
• Well-organized, disciplined, and dependable with strong attention to detail.
• Friendly, approachable, and able to build positive working relationships.
• Ability to work effectively under pressure and meet deadlines.
• Excellent written and spoken English communication skills.
• Professional telephone etiquette and strong interpersonal skills.
• Demonstrates accountability and a proactive approach to personal performance.

Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Hospitality