Core Banking Project & Digital Support Manager

Title: Core Banking Project & Digital Support Manager.

Sector: Information & Communication Tecnology.

Core Responsibilities:

• Train, develop, manage, and motivate the technical team to maintain high service levels.
• Monitor service standards and collaborate with the Technical Manager for improvements.
• Provide Technical insights to Speed up the delivery process of new features to different Bank channels and ensure Services Quality and interoperability
• Enhance decision making process by figuring out the most appropriate ways which save efforts and time and provide high quality features
• Work with end users to determine needs, perform business analysis, develop requirements, and create technical specifications.
• Perform complex technical tasks in areas like application development, database, and system administration.
• Plan, prioritize, assign, supervise, and review IT staff work, handle performance evaluations, training, and disciplinary actions.
• Oversee system security, logs, and performance issues.
• Ensure timely resolution of Help Desk calls, monitor service quality, and develop standards for managing calls.
• Stay updated with new and existing programming languages, software, applications, databases, and hardware through various learning methods.
• Plan the Projects depending on each project priority and criticality to cope with IT Management Vision.

Technical Competencies

• Good knowledge of Oracle Data base and WebLogic functionality.
• Developing talent and Interpersonal skills.
• Project management
• Strategic planning and advanced leadership skills.
• Agile Project Management.
• Good Knowledge in Java Technology especially in Spring Boot Framework.
• Must Have one of the following Certificates: PMP , Prince2,ITIL
• Preferred to have master's degree in computer science, Information Technology or another relevant Field.

Qualifications :

• Bachelor’s degree in computer science, Information Technology or other relevant degree from a recognized University.
• Minimum of 11 years’ experience in Core Banking System Support.
• Banking Experience is a must.
• Fluent in both written and spoken English languages.