Corporate & SME's Credit Operations Officer/ Senior Officer

Key Responsibilities

• Execute the implementation of Credit Approval terms, conditions & limits:
• Review the transactional documents (withdrawal requests, invoices, purchase and supply orders, contracts and export documents) and scanning them to be saved.
• Verify the documents of indirect facilities received from branches including proper signature verification and the branch stamp.
• Book the contracts on system starting from specifying the kind of product till the disbursement.
• Inform branch and business “concerned parties” when the credit facility amount is disbursed.
• Communicate with Credit Control to request sublimit up-dates (increase or decrease) according to the Head instructions.
• Execute renew /reduce or change the pledged collateral and ensure that the form is valid according to branch change request.
• Communicate with business and risk as per Head instructions to rectify with clients the discrepancies found in the documents or to set limit approvals.
• Execute syndication finance through reviewing contract details (participation amount – profit rate, payment mechanism – grace & availability periods – tenor & related drawdown’s).
• Calculate the profit related to each client for the purpose of ensuring that they are correct and free of errors.
• Coordinate with remittance and treasury back office to process foreign transfers and products deals.
• Respond to branch inquiries to ensure that all problems are solved and customer satisfaction is enhanced.
• Prepare monthly reports for accrual profits reconciliation and accrued profit for corporate customers who granted direct facilities.
• Execute UAT testing and review the results to ensure correct implementation.
• Investigate to solve received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.
• And any other assigned Tasks