Cosmetic Manager

7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162

CarMax, the way your career should be!

Cosmetic Manager In Training

Position Overview: At CarMax, all new managers complete a structured training program to ensure they are fully prepared to succeed in their new role. The Cosmetic Manager in Training is a temporary role designed to give a newly hired external manager the tools they need to assume the role of Cosmetic Manager. All Cosmetic Managers in Training must successfully complete the training program before taking on the role of Cosmetic Manager. The Cosmetic Manager in Training will be part of a dynamic team focused on ensuring that all cosmetic repairs meet CarMax's high standards of quality. This role involves collaboration with various functional areas and managers to maintain vehicle quality and achieve production targets.

Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities:

• Ensures that all positions are properly staffed at all times

• Ensures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standards

• Achieves daily and weekly production targets in each cosmetic work zone (Paint and Detail)

• Partners with other functional areas and managers as needed to collaborate on questions of vehicle quality and potential kicks

• Participates and ensures compliance with all CarMax Training and Process initiatives

• Performs all Asset Protection and EH&S responsibilities expected in the role

• Ensures positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools, such as round tables, one-on-ones, and Compass Engagement Meetings

• Manages associates at the individual level by using Managing to the Individual (MTI) and through the consistent use of the performance management tools to include performing consistent feedback, observations, file reviews, IDPs, APRs, and performance management

• Drives team and store performance in meeting or exceeding all department metric goals

• Continually develops functional knowledge

Required Qualifications:

• Ability to read, interpret, and transcribe data to maintain accurate records

• Completion of CarMax-provided training in all areas of the production process

• Ability to multi-task in a high-energy, fast-paced work environment

• Valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy

• Effective communication skills in dealing with customers and associates across departments

• Basic computer skills

• May require walking or standing for an extended period of time

• Combination of both indoor and outdoor environments, including working at times in noisy and/or inclement weather conditions

• Rotating schedule with shifts that will include nights, weekends, holidays, and 12-hour days

• Occasional travel for meetings, training, and special assignments

• Adherence to all CarMax Policies, including but not limited to, Asset Protection, EH&S, and Standards of Professional Appearance

Preferred Qualifications:

• 1 year of experience as a Manager or Cosmetic Technician

About CarMax: At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is:

$60,000.00 - $105,100.00

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.