Counter Associate

Heritage Landscape Supply Group is seeking a Full-Time Counter Sales/Customer Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication. Willingness and ability to work overtime as needed during the peak season.

Key Responsibilities:

• Provide exceptional customer service by effectively interacting with clients through phone, email, in-person, maintaining a professional demeanor at all times.

• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.

• Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.

• Coordinate/schedule truck deliveries ensuring logistics and customer satisfaction.

• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.

• Maintain organized work environment, promoting efficiency and adherence to safety standards.

• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.

• Other duties as assigned.

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred

• Proficiency in basic computer operations and internet navigation.

• Capability to handle physical demands, including lifting up to 50 lbs

• Ability to work in varied conditions, including warehouses and outdoor environments.

• Capability to pass a pre-employment drug screen and background.

• Bilingual proficiency in English and Spanish is a plus!

Job Location: National Structure - Doraville

5996 Buford Hwy NE Doraville, GA 30340

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Benefits