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Courier Company Supervisor
Courier Operations
Purpose:
To manage daily hub operations and ensure fast, accurate parcel delivery and COD control.
**Key Responsibilities:**
* Supervise hub activities (sorting, scanning, dispatch)
* Manage riders and assign delivery routes
* Ensure on-time deliveries and reduce RTO
* Monitor COD collection and daily cash reconciliation
* Handle delivery issues and customer complaints
* Prepare daily operational reports (MIS)
**Requirements:**
* 1–3 years courier/logistics experience
* Supervisory experience preferred
* Basic Excel & system knowledge
* Strong rider and field management skills
**Key KPIs:**
* On-time delivery rate
* COD accuracy (no cash leakage)
* Low RTO and complaints
Pay: Rs40,000.00 - Rs60,000.00 per month
Work Location: In person
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