Supervises and participates in collecting all outstanding accounts receivable of the Hotel within established standards.
- Supervises and processes the granting of all credit applications in accordance with Hotel Policy and Procedure.
- Recommends the cancellation of Credit facilities to hotel users based on payment record.
- Ensures hotel credit policy is adhered to by all concerned.
- Ensures customers invoices are prepared in accordance with their requests and Hotel Policy and procedure.
- Handles investigation – requests of Hotel Guests on matters of invoicing.
- Ensure accounts receivables over 60 days are promptly pursued for collection.
- Ensures “Walk out Reports” are forwarded from Front Office promptly for investigation and further action.
- Recommends improvements to operation as appropriate.
- Submit (every three months) to Controller, accounts, which he considers uncollectable.
- Prepares, Supervises the preparation of monthly statements and reminders.
- Maintain filing systems as appropriate to needs of operation.
- Complies with Hotel’s Health, Safety policy.
- Performs related duties and special project as assigned.
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