CRM Administrator

CRM ADMINISTRATOR

At CADimensions, we believe technology should empower people — not slow them down. Our CRM is at the heart of how we serve customers, make business decisions, and fuel growth. We're looking for a CRM Administrator to own and optimize our HubSpot environment, ensuring it's accurate, efficient, and scalable as our business continues to expand.

This role is perfect for someone who thrives at the intersection of technology and business, loves solving problems, and enjoys helping teams get the most out of their tools.

WHAT YOU WILL DO:

• Configure, customize, and maintain CRM functionality, including user roles, permissions, and system settings.

• Ensure data accuracy, consistency, and security through proactive policies, clean-up efforts, and best practices.

• Serve as the go-to expert for CRM users, providing training, documentation, and ongoing support to ensure adoption and efficiency.

• Build and maintain dashboards and reports that deliver insights into sales, marketing, and service performance.

• Diagnose and resolve system issues quickly to minimize disruptions.

• Manage and enhance integrations with connected platforms (NetSuite, Monday.com, etc.) to streamline workflows.

• Partner with teams across the organization to understand their needs and ensure the CRM supports business goals.

• Regularly review system usage and processes, recommending and implementing improvements.

• Maintain accurate CRM pricing, product details, and item creation for consistent sales enablement.

WHAT WE OFFER:

Competitive Compensation: Base salary of $60,000 - $70,000

Comprehensive Benefits: Health, dental, vision, 401k, life insurance and more.

Award-Winning Culture: A workplace culture that has been repeatedly recognized as a great place to work.

Training and Development: Access to training and development opportunities to help you grow and succeed.

• Career Growth: Opportunities for advancement within a dynamic and innovative company.

ABOUT YOU:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

• Minimum 2 years of CRM administration experience

• Proficiency in HubSpot CRM (Sales Hub, Marketing Hub, Service Hub, Operations Hub)

BONUS POINTS IF YOU HAVE:

Experience with Zapier integrations

• Experience with Salesforce

• NetSuite familiarity

• Basic coding knowledge (CSS, Java)

• Understanding of APIs and system integrations