CRM Executive

Work Location: Fort, Mumbai
Experience: 2–3 Years
Qualification: B.Com
Gender Preference: Female
Work Timings: 10:30 AM – 6:00 PM (Monday–Saturday)
Benefits: Paid Leaves (No PF, No Bonus)

Core Competencies / Skills

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Proficiency in CRM software and client communication tools.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities with attention to detail.
• Client-oriented mindset with follow-up discipline.

Key Responsibilities

• Build and maintain strong relationships with existing and prospective clients.
• Serve as the primary point of contact for client communication and coordination.
• Call and follow up on leads shared by the sales team.
• Schedule meetings with architects and key decision-makers.
• Track and follow up on product samples, quotations, and feedback.
• Send broadcast messages to clients regarding new products, offers, or updates.
• Support client onboarding and ensure customer satisfaction through follow-ups.
• Maintain accurate records of client communications and reports.
• Collaborate with internal teams to ensure timely service delivery.
• Identify opportunities for upselling and cross-selling.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Application Question(s):

• This position is for Fort, Mumbai location, will you be comfortable?
• This job requires to work 6days, will you be comfortable?

Experience:

• Total: 2 years (Preferred)
• CRM software: 2 years (Preferred)

Work Location: In person