CRM Sales Administration

The Division:

At , we’re all about helping businesses succeed by being a true fintech partner. With over 20 years of expertise, we proudly manage three leading brands: Paygate, London & Zurich, and Power2SMS. Together, we provide solutions for Direct Debit, Bacs, and validation services, and help businesses connect with their customers at scale through SMS and WhatsApp. Our mission is simple—build solutions centred on trust and care. We understand that every transaction represents trust between a business and its customers, and we’re committed to safeguarding this through our reliable products and exceptional service. As part of the global Jonas Software group within Constellation Software Inc., we combine the agility of a small business with the backing of a large organisation that operates in 17 countries. The group’s focus is on building sustainable, long-term relationships and meeting our customers' software and service needs. For more information, visit the Jonas Software UK website: . We have ambitious plans to expand and enhance our offerings, bringing value to both current and future customers. With an exciting roadmap ahead, we’re constantly exploring new markets, investing in growth, and embracing the latest technologies to elevate our businesses to the next level. If you’re passionate about working for a growing, innovative company that puts trust, care, and lasting relationships first, Jonas FinTech is the place for you. Join us on this exciting journey and become part of something big.

The Position:

We are looking for a highly capable Microsoft Dynamics CRM administrator to ensure that our international company capitalizes on the benefits offered by the Microsoft Dynamics CRM system. As a specialist for Microsoft Dynamics, you will assist and enable our Sales, Marketing and Customer Service teams. You will do this by supporting and improving our Microsoft Dynamics CRM and related applications. You are a naturally approachable and solution-oriented individual who will become the natural link between the system and the end-user. You are highly service focused and will work to communicate incidents and limit the end-user impact. You will always try to find a work-around, and drive to achieve a root cause fix. Together with your colleagues and our customers, you know how to improve the platform, drive usage, and provide actionable business insights. In addition, you understand how to tailor the applications to ensure the system, people and business outcomes are aligned.

Job Responsibilities:

As a CRM & Sales Administrator, you will be responsible for, but not limited to: