CRM Specialist

El Segundo, United States

Job Description

Savage X Fenty is currently looking for a CRM Specialist.

How Do You Fit In?

The Savage X Fenty growth marketing team is looking for a CRM Specialist to lead execution of all marketing emails, overseeing campaign and content management, A/B testing strategies, and performance reporting. The ideal candidate is highly organized, detail-oriented, and skilled in cross-functional collaboration to enhance customer engagement and lifetime value. This is an excellent opportunity to support all functions of the Savage X Fenty growth marketing team and contribute to unprecedented growth of the brand and our emerging markets.

This position will report to the Sr. CRM Manager.

What you will do:

Own the end-to-end planning, execution, and calendarization of CRM marketing campaigns.
Collaborate cross-functionally with merchandising, creative, and project management teams to develop and implement email campaigns.
Analyze and report on weekly CRM campaign performance across all channels, identifying key trends and opportunities.
Input briefs and collaborate closely with the Creative team to develop best-in-class CRM campaigns that align with brand guidelines and customer engagement goals.
Execute A/B testing across CRM touchpoints, sharing A/B test results and actionable insights with stakeholders, including the Creative team, to enhance campaign design and messaging.
Render testing and QA CRM assets, ensuring all campaigns are delivered on time and accurately, and that all email activity is tracked.
Assist CRM team with various projects, such as market research, reporting, and preparing decks for presentations that drive customer retention, repeat purchase rate and loyalty program growth.

What you can bring:

2-4 Years of experience
Hands-on experience with CRM platforms, email service providers (ESPs), and marketing automation tools (e.g., Salesforce Marketing Cloud, Braze, Klaviyo, Iterable, or similar).
Strong analytical skills; able to interpret data, measure campaign performance, and provide actionable insights.
Excellent communication skills, with proven ability to work cross-functionally with creative, analytics, product, and customer experience teams.
Detail-oriented and organized
Ability to multi-task and work in a collaborative and fast-paced environment
Solid understanding of email compliance, deliverability, A/B testing, and KPIs
Experience with segmentation and targeting
Omnichannel CRM experience a plus
Self-motivated and takes initiative
4-year college degree from accredited institution

Where we are:

This role will be based in our El Segundo Headquarters

Compensation & Total Rewards:

At Savage X Fenty, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Savage X Fenty includes:

Hybrid Work Schedule*
Discretionary Paid Time Off*
Summer Fridays*
Healthcare Plans
Employee Discounts
401k
Annual Bonus Program
Equity Program*
And More

The annual base salary range for this position is from $68,640-$85,000. The range provided includes the base salary that Savage X Fenty expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.

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Security Alert: Protect yourself from scams

At Savage X Inc., we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Savage X inc. emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.

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