CRM Specialist (HubSpot)

Responsibilities:

• Provide guidance and expertise in CRM processes, technology, and strategy in HubSpot.
• Become a thought leader for the company and our clients as it relates to SalesOps and specifically, HubSpot and integrations with other platforms
• Provide technical leadership on CRM setup and processes, and how they integrate with marketing automation platforms, business intelligence tools, and marketing databases
• Support the creation and implementation of sales enablement and SalesOps strategies for clients
• Leverage industry best practices to implement the internal processes for PIXL client accounts as it relates to lead management
• Support the development of sales and marketing goals, requirements gathering, and own the implementation of recommended solutions
• Develop sales and marketing dashboards in HubSpot for established client KPIs, metrics, etc.
• Develop and implement strategies to manage sales data, data validation, and cleansing; Lead efforts in managing client CRM databases, including data integrity, data quality, data sync/integrations
• Provide hands-on support to troubleshoot and solve technical problems and issues
• Provide hands-on HubSpot training for internal users and external clients, as needed

Requirements:

• 2-3 years of experience supporting CRM functions
• Demonstrated proficiency with HubSpot preferred OR equivalent experience using similar platforms
• Strong ecosystem solutions, including CRM platforms, marketing automation tools, email service providers, business intelligence tools, marketing databases, etc
• Strong knowledge of sales and marketing strategies, including lead generation, demand generation, CRM marketing
• Experience in implementing comprehensive sales enablement strategies
• Experience partnering with sales and marketing executives
• Proven experience building dashboards and reports
• Experience presenting to clients or executive-level team members
• Strong analytical skills and problem-solving skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and Google Suite

Job Type: Full-time