CSR Inbound (Call Centre)

Job Summary:
Contact# +92 304-4574339

Must be able to handle stressful situations and work well under pressure during peak periods.

Must have the ability to retrieve maps and assist drivers with directions and paperwork.

Well organized team player, able to prioritize and meet deadlines.

Must be available to work weekends, nights and cover shifts when necessary.

Job Functions:

• Answering incoming calls; assisting all callers
• Communicate and assign calls to Taxi Drivers
• Book transportation
• Provide directions to drivers as needed
• Perform clerical functions, data entry, filing
• Perform other duties as needed

Job Types: Full-time, Part-time

Pay: Rs45,000.00 - Rs70,000.00 per month

Experience:

• call centre: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person