Customer Admin & Billing Specialist

About Goodyear

At Goodyear, we don’t just make tires—we shape the future of mobility. With more than 120 years of innovation, we are one of the world’s leading tire companies, operating in over 20 countries and serving millions of customers every day.

Our success is driven by a culture of collaboration, continuous improvement, and passion for excellence. Joining Goodyear means becoming part of a global team where your ideas, skills, and ambition can make an impact—on our business, our customers, and the world of mobility.

Why This Role Matters

As a Customer Administration and Billing Specialist, you'll play a key role in making an impact by contributing to our company’s strategy and driving operational excellence. You'll be part of an experienced team working on our billing processes and are in constant contact with our customers. This is great opportunity for someone who is passionate about continuous improvement, collaboration, and achieving ambitious targets .

What You'll Do

• Do complete- and correct invoicing: billing due list and error handling, blocked documents: price-checks and removal of billing blocks, rebate agreements: settlement and reversal of unused accruals,
• Invoice claims and disputed amouts: credit-/ debit note handling.
• Responsible for invoicing processes including e-invoice, e-archive, e-ledger applications
• Maintain the billing system
• Post incoming customer invoices
• Ensure compliance with financial documentation and maintain records for audit & tax processes
• Support tax team with copies of invoices & re-issue the invoices.
• Manage Sovos (E-Invoice system)
Handle Customer Master Data activities

What You'll Bring

• Commercial education or related field of education
• Overall work experience of at least 3-5 years
• Work experience in Billing & Systems Operations (desired)
• Work experience in Sales Operations or Customer Service

Ability to:

• Work in a team: support team goals, take initiative, seek to give and receive help and feedback
• Work independently in order to ensure all the requirements are met as per the schedule
• Work cross-functional (able to establish a strong relationship and collaboration with the team and the stakeholders through efficient and effective communication, using standard tools and conventions, both in calls as through other media)
• Fulfill requirements within scope and on schedule
• Communicate and behave professional both verbal and non-verbal in the appropriate environment
• Manage and consolidate high data and set the right priorities
• Good organizational and time management skills
• Fluency in business English, both speaking and writing
• Being proactive and joined-up thinking
• Distinct numerical reasoning and sense of accuracy
• Process comprehension (inter-sectional)
• Profound IT Skills especially Microsoft Office as Excel and Power Point and SAP R/3 SD Module
• Confident and professional behaviour throughout all hierarchy levels of the business

We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.

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Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.