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Customer Admin & Billing Specialist

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About Goodyear

We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.

Why This Role Matters

As a Customer Administration and Billing Specialist, you'll play a key role in making an impact by contributing to our company’s strategy and driving operational excellence. You'll be part of an experienced team working on our billing processes and are in constant contact with our customers. This is great opportunity for someone who is passionate about continuous improvement, collaboration, and achieving ambitious targets .

What You'll Do

  • Do complete- and correct invoicing: billing due list and error handling, blocked documents: price-checks and removal of billing blocks, rebate agreements: settlement and reversal of unused accruals,
  • Invoice claims and disputed amouts: credit-/ debit note handling.
  • Be responsible for invoicing processes including e-invoice, e-archive, e-ledger applications
  • Maintain the billing system and manage Sovos (E-Invoice system)
  • Post incoming customer invoices
  • Ensure compliance with financial documentation and maintain records for audit & tax processes
  • Support tax team with copies of invoices & re-issue the invoices.

What You'll Bring

  • Bachelor's Degree in a commercial education or related field of education
  • Overall work experience of at least 3-5 years
  • Work experience in Billing & Systems Operations (desired)
  • Work experience in Sales Operations or Customer Service
  • Be able to w ork cross-functional (able to establish a strong relationship and collaboration with the team and the stakeholders through efficient and effective communication, using standard tools and conventions, both in calls as through other media) and independently
  • Fluency in business English, both speaking and writing
  • Profound IT Skills especially Microsoft Office as Excel and Power Point and SAP R/3 SD Module

We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.

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Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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