Customer Care Executive

Job Description

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Resolve complaints efficiently, ensuring customer satisfaction and loyalty improvement.
• Maintain accurate records of interactions and service requests consistently.
• Provide product and service information to assist customer decision-making.
• Escalate complex issues to appropriate teams for timely resolution.
• Follow up with customers to ensure concerns are fully addressed.
• Collaborate with teams to improve service processes and experiences.
• Uphold company standards in all customer communications and interactions.

Skill & Experience

• Excellent communication skills with fluency in English and local language.
• Strong problem-solving ability for quick, effective customer issue resolution.
• Patience and empathy to handle challenging or dissatisfied customers.
• Ability to multitask while maintaining attention to detail and accuracy.
• Computer proficiency including CRM systems, email, and office applications.
• Positive attitude with strong interpersonal and team collaboration capabilities.

Note: Salary is disbursed in the local currency of the country of employment.

• Date Posted

  October 14, 2025
• Location

  Bengaluru, Hyderabad
• Offered Salary:

  ¤ 450000 - ¤ 550000 / year
• Expiration date

  December 17, 2025
• Experience

  Fresher
• Gender

  Male
• Industry

  Industry
• Qualification

  Associate Degree
• Career Level

  Others