Customer Care Executive

Job Title: Customer Care Executive

Location: Mansarover, Jaipur
Job Type: Full-Time
Working Days: 6 ( 4 days WFO and 2 Days WFH )
Salary: ₹15,000 – ₹35,000 CTC
Process Type: Blended (Voice + Non-Voice)

Job Summary:

We are hiring Customer Care Executives to join our growing team in Mansarover. This is a blended process role involving both voice and non-voice customer support. If you have strong communication skills and a customer-first mindset, we’d love to hear from you!

Key Responsibilities:

• Handle customer queries via calls, emails, and chats.
• Provide accurate information and support regarding products/services.
• Resolve issues promptly and professionally.
• Log and update customer interactions in the system.
• Follow up with customers to ensure complete satisfaction.
• Meet individual and team performance targets.

Requirements:

• 6 months to 1 year of customer service experience preferred (Freshers can apply).
• Strong verbal and written communication skills.
• Comfortable working in a blended (voice + non-voice) process.
• Basic computer proficiency.
• Positive attitude and good problem-solving skills.

Benefits:

• 6-Day Work Week
• Competitive Salary: 125,000 – ₹35,000 CTC
• Growth opportunities within the company
• Supportive work environment

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person