Customer Care Executive

• Handle inbound and outbound customer calls, emails, and messages professionally
• Resolve customer issues promptly and escalate cases when required.
• Maintain accurate records of customer interactions in CRM systems.
• Follow up with customers to ensure their concerns are completely resolved.
• Ensure high levels of customer satisfaction through polite and proactive communication.
• Coordinate with internal departments like sales, service, logistics, and technical teams.
• Meet daily/weekly targets for call handling, resolution time, and service quality.
• Provide feedback to management on recurring customer issues.
• Maintain company standards and represent the brand positively.

Job Type: Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person