Customer Care Executive

Job Description for Customer Services Representative:

Hiring Criteria:

• Qualification: Minimum Graduation or Intermediate
• Communication Skills: Must have fluency in English and Urdu language(with a neutral dialect)
• Residence: Karachi
• Experience. Preferably have 06 months to 02 Years.
• Salary: 37K-45K (Performance Based Incentives)
• Location: DHA-Phase-07

· Job Description:

· To handle and respond to customer calls.

· To provide online support to the customer regarding the services.

· Follow up with Operations team for fault rectifications exceeding 48 hours

· Create / close Network Trouble Ticket

· Keep faults' record for respective regions

· Execute special tasks assigned during duty.

Job Type: Full-time

Job Type: Full-time

Pay: Rs40,000.00 - Rs45,000.00 per month

Experience:

• Uk Based Call Center: 1 year (Preferred)

Location:

• Karachi (Required)

Work Location: In person