Customer Care Representative

Key Responsibilities:

• Handle inbound and outbound customer queries via phone, chat, or email.
• Resolve issues related to order, deliveries payment, refund, etc.
• Ensure customer satisfaction through prompt and professional communication.
• Follow communication procedures, guidelines, and policies.
• Provide feedback on the efficiency of the customer service process.
• Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.

Eligibility Criteria:

• Education: Undergraduate & Graduates students can apply
• Experience: Open to Freshers and Experienced candidates
• Communication: Excellent verbal and written communication and Fluent in English.

Job Type: Full-time

Pay: ₹18,000.00 - ₹31,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 9430049605