Customer Care Representative

KEY DUTIES AND RESPONSIBILITIES:

• Handle customer inquiries via phone, email, WhatsApp, and walk-ins
• Provide product and pricing information for automotive parts
• Process orders, quotations, and customer complaints
• Coordinate with sales, warehouse, and logistics teams
• Ensure high customer satisfaction and follow up when required

Requirements:

• Experience in customer service (automotive experience preferred)
• Good communication skills in English
• Basic computer and ERP system knowledge
• Arabic is must

Job Type: Full-time

Work Location: In person