Customer Experience Executive

Job Definition/Purpose

Supporting Key Account Executive and handling documentation

Job reports to

Key Account Executive

No. of Candidates Required

10

Gender

Male and Female

Required Qualification

Graduation (BBA)

Required Experience

1 to 2 years from 3PL, Warehousing, Custom Clearance, Freight Forwarding

Responsibility Deliverable

· Inward and Outward process in the software

· DSR Updation

· Liaise with Corporate Accounts Executive, Warehouse team, Customs team, Excise personnel

· Ensure Inward and Outward TATs are met.

Key Stakeholders

Key Account Executive

Measurement Metrics

KPI

Desired traits/competencies

• Applicants must be able to operate Microsoft Word and Excel programs efficiently.
• Experience of a WMS/ERP is an advantage
• Good communication skills
• Good Listening
• Calm temperament under pressure
• Team player
• Organisational skills
• Discipline

Travel Required

No

Budgetary Responsibility

Yes

Compensation budgeted

As per Industry Standards

Website

www.veritaslogistics.com

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund