Customer Experience Specialist

Adarsh this side, founder of noctix. Please read carefully and please send your resume via email only - care@noctix.in

We can not accept application applied on indeed (You have to email us directly)

Please only apply if you check all these boxes (don't apply if you don't):

Experience working in customer experience with e-commerce brand
experience working with brand that runs meta ads
Very fluent in English with proper accent
does have handling customers experience

What you’ll actually do:

• Handle Customers: Be the main point of contact. If a customer has a doubt or a problem, you’re the one fixing it.
• Manage Shipping: You’ll own the logistics. Tracking orders, talking to couriers, and making sure every package gets delivered on time.
• Sales (Cart Recovery): Call people who almost bought from us but didn't finish. Your goal is to help them complete the order.
• Creator Outreach: Find cool creators and reach out to them to get our products in their hands.
• Pack & Label: Sometimes you’ll need to be hands-on in the office—sticking labels and packing boxes to make sure orders go out fast.

Noctix is scaling fast. We’re currently doing 7-figure monthly sales in the bio-hacking space, and we’re looking for someone to be the heartbeat of our brand.

Our website is - noctix.in
Instagram - noctix__

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: Hybrid remote in Noida, Uttar Pradesh