Customer Marketing Manager

GoComet is a global leader in AI-powered transportation visibility, transforming how the world moves goods.

In just 6 years, we’ve partnered with 500+ global brands, including Fortune 500 companies such as John Deere, Unilever, and Coca-Cola, helping them gain real-time visibility, control, and intelligence across their supply chains.At GoComet, we’re not just improving logistics—we’re redefining the future of global commerce

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Customer Marketing Manager – Enterprise Accoun

tsLocatio n: India (Hybrid / Remot

e)Experienc e: 5–8 years (B2B SaaS / Enterprise Technology preferre

d)Role Overvi

ewWe are seeking a Customer Marketing Manager to deepen and expand our footprint within large enterprise groups where we already have active customer relationship

s.This role is focused o

• n:Building credible customer success narrativ
• esDriving customer advocacy and referenc
• esEnabling account expansion across group companies and geographi

esThis i s n ot a demand-generation or brand marketing role. You will work closely wit h Key Account Managers (KAM s) an d Account Development Representatives (ADR s) to support enterprise expansion effort

s.Key Responsibiliti

es1️⃣ Customer Stories & Proof Poin

• tsCreate high-impact customer assets such a
• s:Case studi
• esOne-page
• rsExecutive brie
• fsTranslate customer outcomes int
• o:Group-level narrativ
• esIndustry-specific stori
• esPersona-based messagi
• ngEnsure all content is sales-ready and usable in enterprise conversatio

ns2️⃣ Customer Advocacy & Referenc

• esIdentify satisfied customers and onboard them into advocacy progra
• msManage reference workflows including approvals, tracking, and usa
• geEnable customers t
• o:Participate in webina
• rsSpeak in internal or external sessio
• nsAct as references for expansion and upsell opportuniti

es3️⃣ Account Expansion Enableme

• ntPartner with KAMs t
• o:Support cross-entity and cross-region expansi
• onBuild executive-level pitch decks and materia
• lsTailor messaging for different group compani
• esCollaborate with ADRs t
• o:Leverage org and account intelligen
• ceIdentify advocacy-led expansion opportuniti

es4️⃣ Customer Programs & Even

• tsPlan and execut
• e:Customer-led webina
• rsIndustry-focused sessio
• nsClosed-door roundtables (virtual and in-perso
• n)Own coordination across content, logistics, and post-event follow-u

ps5️⃣ Measurement & Reporti

• ngTrack and report o
• n:Customer advocacy activiti
• esEngagement across enterprise group accoun
• tsUsage of expansion enablement asse
• tsShare insights o
• n:What resonates with enterprise buye
• rsKey blockers and expansion opportuniti

esWho Should App

lyMust-Ha

• ve5–8 years of experience in customer marketing, B2B marketing, or enterprise marketi
• ngHands-on experience working with enterprise or mid-market custome
• rsStrong collaboration experience with sales and account tea
• msExcellent storytelling, content creation, and stakeholder management skil
• lsComfortable engaging directly with custome

rsGood-to-Ha

• veExperience in SaaS, platform, or enterprise technology compani
• esExposure to ABM or strategic account marketi
• ngExperience working across India and APAC marke
• tsBackground in running customer programs, webinars, or executive even

tsWhat Success Looks Like (12 Month

• s)KAM teams actively leveraging customer marketing asse
• tsStrong customer participation in advocacy and reference progra
• msIncreased engagement across enterprise group entiti
• esFaster trust-building and deal acceleration in new geographi

esWho This Role Is Not F

• orPerformance or growth markete
• rsEarly-career or fresher profil
• esSocial media–only or brand-only markete

rsIf you want, I can als

• o:Shorten this fo r LinkedIn hiring pos
• tsMake i t more startup-orient
• edCreate a n interview scoreca rd o r evaluation rubr

ic