Customer Relations Manager (Female)

Job Description

1. Respond to client queries via phone, actively engaging in conversations about their weight loss journey, dietary challenges, and any health concerns they may be experiencing & take their feedback

2. Offer ongoing support & encouragement to clients, ensuring they feel motivated & empowered to achieve their weight loss goals.

3. Build strong relationships with clients,for loyalty & trust in our clinic's services & staff.

4. Maintain accurate & up-to-date client records, documenting contact information, appointment details, & treatment history.

5. coordinate with other staff members to ensure seamless operations of clinic

6. Follow up on payment dues of clients, sending timely reminders if needed.

7. Implement effective strategies to retain clients & promote repeat business from existing customers

Desired Candidate Skills:

• Graduate with minimum 1 year of work experience in Telle calling OR as Customer Relationship Executive
• Effective interpersonal skills with the ability to listen, understand
• Strong Follow-up skills
• Good command over English
• Organized individual with the ability to prioritize tasks.
• Working proficiency in MS Office.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person