Customer Relations Officer

Position Title: Customer Relations Officer
Location: Wapda Town, Lahore

Job Summary:

We are looking for a Customer Relations Officer to manage client interactions, handle data entry tasks, make follow-up calls, and support revenue generation through excellent customer service. The ideal candidate will be friendly, organized, and proactive in ensuring customer satisfaction and smooth front-desk operations.

Key Responsibilities:

• Manage incoming and outgoing customer calls in a professional manner.
• Conduct follow-up calls with clients to ensure service satisfaction and build lasting relationships.
• Handle customer queries, appointments, and complaints efficiently and courteously.
• Perform data entry and maintain accurate customer records in the system.
• Support revenue generation by promoting clinic services

Requirements:

• Bachelor’s degree
• 0-1 year of experience in customer service, sales, or front-desk operations
• Strong communication and interpersonal skills.
• Proficient in MS Office and data entry tasks.
• Friendly, patient, and customer-focused attitude.

Job Type: Full-time

Pay: Up to Rs40,000.00 per month

Location:

• Lahore (Required)

Work Location: In person