We are currently seeking a CUSTOMER RELATIONSHIP EXECUTIVE with strong administrative and customer-handling skills to join our team in Doha. The ideal candidate will have a minimum of 3 years of professional experience in a similar role and possess excellent communication and problem-solving abilities.
Key Responsibilities:
- Handle customer inquiries efficiently via phone, email, and in-person interactions
- Maintain and update customer records and internal databases
- Provide administrative support to the customer service and operations teams
- Coordinate with internal departments to ensure prompt resolution of customer issues
- Prepare and manage daily reports, service requests, and documentation
- Assist in scheduling, follow-ups, and communication with clients
- Ensure a high level of customer satisfaction by providing accurate and timely information
Requirements:
- Minimum 3 years of experience in customer service and/or administrative support
- Excellent verbal and written communication skills (English; Arabic Mandatory)
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Strong organisational and multitasking abilities
- Ability to remain calm and professional under pressure
- Transferable visa with NOC preferred
Should be able to manage customers at the hypermarket
CUSTOMER RELATIONSHIP EXECUTIVE FEMALE ONLY
Job Type: Full-time
Pay: QAR100.00 per month
Work Location: In person