Customer Relationship Manager (CRM)

We are a group of companies head office based in Lucknow, U. P. working on pan India in Banking and Finance, Pharmaceuticals, Retail, Information Technology, FMCG as more than 20 industries and having a team of more than 3,000 employees.

We are looking for a candidate who are Native/Permanent resident of Lucknow and having min 1-2 year of work experience in AEGIS in sale process OR in any pharma company or healthcare company like Apollo Pharmacy or TATA 1mg or others in virtual sales/telesales and others and who can take care of Franchise sales over call of pharmaceutical products or healthcare products.

Basic Eligibility Criteria:-

• Experienced or Fresher may apply.
• Must be able to understand and speak good English.
• Command on MS Excel.
• B.Sc. OR MBA-Marketing.

Job responsibilities:-

• Sales followup, coordination with our Pharma Shoppe (Franchise) by attending Incoming & Outgoing calls with proper etiquette and maintaining records for them.
• Reminder Calls to our Pharma Shoppe (Franchise) regarding every month’s offers.
• Achieve sales targets on monthly, quarterly and annual basis.
• Finding out their problems & follow-up of every grievance till it to be resolved by forwarded genuine problems to concern department by him/her.
• Reporting to higher management regarding serious & unresolved problems.

Job Location:- Alambagh, Lucknow

Salary:- Rs.20,000-25,000/- pm + PF + Incentives + others (Negotiable)

Contact:-Ranjeet K. Rawat (+91) 9838088855

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Call center-AEGIS OR Calling for healthcare products : 1 year (Required)

Language:

• English (Required)

Location:

• Lucknow, Uttar Pradesh (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person