Customer Relationship Officer(CRM)

• Update, validate, and maintain accurate client records in the CRM system, ensuring data integrity and compliance.
• Serve as the main point of contact for clients, maintaining strong professional relationships.
• Regularly visit clients to strengthen relationships, understand their needs, and provide ongoing support.
• Ensure timely communication with clients regarding services, renewals, and feedback.
• Generate CRM reports and insights to support management in business decisions.
• Work closely with sales, marketing, and operations teams to ensure customer satisfaction.
• Gather client feedback during visits and share insights to enhance services and client retention.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, IT, or a related field.
• 2–4 years of experience in CRM, client relationship management, or customer service.
• Strong knowledge of CRM systems (Salesforce, Zoho, Microsoft Dynamics, HubSpot, or equivalent).
• Excellent communication and interpersonal skills in Hindi & English (preferred).
• Strong organizational, problem-solving, and follow-up skills.
• Proficiency in MS Office and CRM reporting tools.
• Valid Qatar Driving License is mandatory.
• Willingness to travel frequently within Qatar for client visits.

Job Types: Full-time, Contract

Pay: Up to QAR4,500.00 per month

Language:

• Do you speak hindi and english (Preferred)

License/Certification:

• Do you have qatar driving licence (Preferred)