Customer Service Administrative Support

Come start or boost your career in aerospace by joining the ATI team! We provide training, job stability, and a great work environment. Check us out on the web at www.absolutetechnologies.com to see our state-of-the-art facility and what ATI has to offer.

Customer Service Administrative Support Requirements and Competencies

• An ideal team player mindset: people smarts, humility and drive.
• 2+ years of experience in an administrative role.
• Experience in the aerospace industry or in a manufacturing environment preferred, but not required.
• Proficient in Microsoft Suite (Word, Excel and Outlook).
• Effective verbal and interpersonal communication skills with ability to communicate with customers and all levels of an organization.
• Strong written language skills in both spelling and grammar.
• Extremely detail-oriented with strong ability to review and analyze data.
• Strong critical thinking skills with the ability to question information and express when data does not comply with requirements or if there is a risk of non-compliance.
• Self-motivated, energetic, well-organized individual with the ability to prioritize in a fast moving environment.
• Willingness to learn the various areas of our company, including a general understanding of our manufacturing processes, quality systems and other supporting functions.

The Benefits

This position operates every Monday through Friday, from 7:00 a.m. to 3:30 p.m. Earlier start times may be requested with possible overtime hours.

ATI offers numerous other benefits for its team members:

• 8 different medical plans under 2 different carriers in order to fit your personal needs
• Medical health savings account opportunities (HSA)
• Vision and dental coverage (2 PPO options)
• Employer paid life and AD&D insurance
• Dependent Care FSA
• Additional voluntary benefits, such as short-term, long-term disability, critical illness coverage, legal services, and pet insurance
• 401(k) plan with matching up to 5%
• Paid Time Off plan
• Quarterly Team Member Appreciation Events
• Monthly Recognition Program
• Opportunity for future advancement
• Great work environment!

Customer Service Administrative Support Duties

Your role would be working on the Customer Service team, handling various administrative tasks involving the gathering, creating, and reviewing of all documentation required for customer shipments. Although technical knowledge is not required, we are looking for a team member who is enthusiastic in learning aspects of our quality and machining processes.

• Performs special projects and various administrative tasks for the Customer Service Supervisor and Customer Service team.
• Creates and prints general pack list paperwork to send with physical shipment of vendor managed inventory (VMI) parts to customer; creates and prints direct bill pack list paperwork in MRP program.
• Reviews pick list report (available to ship portion) and commitment updater to determine shipment priorities.
• Hands off completed documentation for DSQR or source review, if applicable; takes all shipment documentation to the shipping department; coordinates with various departments to support in facilitating shipments.
• Participates in departmental meetings and communicates technical information to various departments.
• Performs data collection and data entry, as needed.
• Performs other duties as assigned.

Why join the ATI team?

We are a manufacturer of complex product for the exciting industries of aerospace, space, and defense. We differentiate ourselves from the rest by being people-focused, not just on our customers and suppliers, but most importantly, our team members. Despite our continuous growth, we have been able to maintain a family atmosphere filled with camaraderie, positive connections, and a sense of belonging to an exceptional work team. We strive to cultivate a great work culture with a communication structure designed to bring ideas and information up from every level of our business and led by a progressive management team who makes every effort to stay connected with all team members throughout the organization.

In addition, we embrace the toughest challenges and thrive on problem solving with ingenuity and leading-edge technology. Our continuous improvement mindset allows us to stay competitive and continue to grow. We carry a sense of pride in everything we do and value strong work ethic, honesty, integrity and transparency. Come join our team and see for yourself why so many enjoy being a part of the ATI family!

Please email your resume. We look forward to hearing from you!

Absolute Technologies, Inc. is an equal opportunity employer and complies with all applicable local, state, and federal laws. ATI conducts pre-employment drug screens.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• What is your desired wage range?

Experience:

• Administrative: 2 years (Preferred)

Work Location: In person