Customer Service Agent

Please provide⁠ ⁠

• Handle inbound and outbound customer calls and WhatsApp inquiries professionally and efficiently.
• Please provide accurate information about our inspection services and packages.
• Assist customers with booking appointments and answering pre- and post-service questions.
• Coordinate with inspection teams to ensure smooth scheduling and follow-up.
• Address customer concerns and complaints in a calm and solution-focused manner.
• Maintain records of customer interactions and transactions in the CRM system.
• Follow up with clients for feedback and ensure high customer satisfaction.
• Communicate clearly with internal teams to relay customer needs and service issues.

This job application is open to females only.

Job Type: Full-time

Experience:

• Customer Service: 1 year (Preferred)