Customer Service Agent

The Role
Position Title: Customer Service Agent Employment Type: Full Time Salary: 9K AED all-inclusive depending on experience and qualifications Benefits: Annual flight ticket for self and annual bonus Job Location: Dubai, UAE About the Client: A global supplier of sustainable aluminium window, door, and façade systems in Dubai. Job Description: • Coordinate customer orders, deliveries, and shipment schedules across departments. • Manage ERP data entry, shipping documentation, and order tracking. • Follow up with warehouse and purchasing teams on dispatches and ETAs. • Handle import/export procedures and maintain accurate logistics records.

Requirements
Qualifications: • Open to Arabic speakers, only aged 37 and below • Bachelor’s degree in Management, Customer Service, or related field • At least 2 years of UAE experience in the same role within aluminum / metal / logistics of building materials industry • Knowledge of ERP systems, import/export documentation, and shipping regulations. How to Apply: Send your CV in word format to: LOGISTICS1809 AT GMAIL DOT COM and use “Customer Service Agent” as email subject

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.