Customer service and Documentation Executive

Job Description

• Ensure that all communications are completed neatly, professionally, accurately, and error-free, with all current information in proper order and within corporate standards for timeliness.
• Ensure all documentation is within compliance to customer and government requirements/special instructions.
• Complete final inspection for accuracy of documentation received, ensuring that all charges and fields are correct and inclusive according to account coordinator’s instructions.
• Document, maintain and update work processes/procedures as they relate to each customer account.
• Keep regular communication with office personnel on obstacles preventing timely processing of documentation.
  
  

Job Requirements

∙ 1-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics

∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.

∙ Computer literacy with Microsoft Software applications and /or other market leading software applications.