Customer Service Coordinator

Process and verify the accuracy of orders from customers in a timely and efficient manner to ensure that Jotun s on-time delivery performance objective is achieved.

• Receive and enter orders for collection or delivery and ensure proper document flow control.
• Follow-up with the warehouse for all customer reports of deliveries.
• Dispatch invoices and credit notes to customers and follow up to ensure they are received on time in total.
• Verify, enter, and review system prices accurately with the customer s purchase orders and sales orders. Attach other relevant documents if required.
• Process customer returns according to established Jotun s Guidelines and Procedures.
• Ensure information on orders is accurate to facilitate invoice processing..
• Work closely with Finance Department to resolve disputed credit items.
• Ensure all exception and promotion customer pricing follows Jotun s guidelines.

br> POSITION INFORMATION

Company:

Jotun U.A.E. Ltd. (L.L.C.)

br> Contract Type:

Regular

Time Type:

Full time