Customer Service Executive

About The Company

Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 25+ years of experience working with the UAE’s leading companies, we deploy the industry best tailored manpower services to advance our client success

About The Job

• Providing accurate information about products or services and guiding customers in making informed decisions.
• Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
• Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
• Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
• Escalating complex issues to higher authorities when necessary and following up on resolutions.
• Maintaining detailed and accurate records of customer interactions and inquiries.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Education:

• Bachelor's (Preferred)

Language:

• Hindi (Required)