Customer Service Executive - Gym Experience

• Responsible for the smooth and efficient operation of the Club’s reception area and ensuring that we provide club members and guests with a friendly professional service that should reflect the overall standards and image of the Club.
• Welcoming club members, guests, and prospective members in a professional and courteous manner and providing thorough explanation and orientation of the club’s facilities, services, and general procedures.
• Accountable for handling phone inquiries.
• Managing minor complaints and concerns.
• Assisting the Membership Consultants and Personal Trainers and members in completing the sales and other transactions.
• Guiding new FOH Staff in basic knowledge, information, duties, and responsibilities at the reception area.
• Ensuring an accurate report and proper handover of cash float and cash sales when allocated as a cashier.

Job Type: Full-time

Pay: AED5,000.00 per month

Experience:

• customer service: 3 years (Preferred)
• Fitness Industry: 1 year (Preferred)

Language:

• Arabic (Preferred)