Customer Service Representative

E-Dental Mart, Pakistan’s largest online and retail marketplace for dental products, is looking for a Customer Services Officer (Female) to join our growing team.

Responsibilities:

• Handle inbound and outbound calls professionally.
• Assist customers with product inquiries, order placements, and complaints.
• Maintain customer records and follow up on pending queries.
• Coordinate with sales and store teams for smooth order processing.
• Ensure excellent customer satisfaction through timely support.

Requirements:

• Bachelor’s degree or equivalent (fresh graduates can also apply).
• Strong communication & interpersonal skills.
• Proficiency in MS Office and basic computer handling.
• Ability to manage multiple tasks efficiently.
• Prior experience in customer service will be an advantage.

Perks & Benefits:

• Competitive salary package.
• Professional growth opportunities.
• Friendly and supportive work environment.
• Annual Tours, Monthly Incentives

To apply, send your CV at hr@edentalmart.com

Job Type: Full-time

Pay: Rs40,000.00 - Rs70,000.00 per month

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person