First National Bank of Pandora is a full-service community bank with offices in Northwestern Ohio. Our mission is simple: Improving lives through community banking. We are proud to have served our communities for over 100 years and look forward to the next 100. If you are looking for a family first employer that boasts great benefits and a flexible work environment then FNB is for you.
This job might be for you if:
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You are people oriented
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You are customer service driven
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You are career minded
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You are adaptable to change and location.
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You love giving back to your community.
Receives and verifies checks and cash for deposit.
Cashes checks and pays out money after verification of signatures and/or customer balances
Follows all Bank’s established current policies and procedures for cash handling and security
Enters customers’ transactions into computer to record transactions, and issues computer generated receipts
Cross sells bank products and services to existing, new and potential customers and makes product and service referrals to the appropriate bank staff.
Balance currency, coin and checks in cash drawer.
Processes and balances transactions received by mail, night depository, ATM, etc.
Accepts and processes loan payments.
Resolve customer complaints and requests.
Opens and closes bank deposit products.
Maintains orderly work area
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit and stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; responds to request for service and assistance; meets commitments.
Interpersonal Skills – Maintains confidentiality; remains open to others’ ideas and tries new things.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
Written Communication – Able to read and interpret written information.
Teamwork – Contributes to building a positive team spirit.
Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity – Meets productivity standards.
Adaptability – Able to deal with frequent change, delays, or unexpected events
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Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.