Customer service Representative

Company Description:

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.

Job Description:

Ramadan Kareem

Role Description:

We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.

Work Schedule:

5 working days and 2 days off

Rotational shifts (Morning, Night, and Overnight) and Rotational days off

What We Offer:

Highest salary in the market

Iftar and suhoor allowance

Bonuses and incentives after probation period (3 months)

First three months KPI's are granted

Social and Medical insurance

Transportation provided 24/7

Night shift allowance

Paid training

Qualifications:

What we’re looking for:

• NO EXPERINCE NEEDED
ENGLISH LEVEL B2 OR HIGHER IS A MUST

If you’re passionate about making a difference and love helping customers, we want YOU!

Additional Information:

All your information will be kept confidential according to EEO guidelines.